Terms & Conditions

Terms & conditions for chandtravels.co.in

Welcome to chandtravels.co.in, By using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. Acceptance of Terms

By accessing or using our website, you accept these Terms and Conditions in full. If you do not agree, please refrain from using our services.

2. Services Provided

chandtravels.co.in provides a platform for [describe services, e.g., booking travel, offering travel packages, etc.]. All bookings and transactions made through our website are subject to availability and confirmation.

3. User Responsibilities

Users agree to:

Provide accurate and complete information when booking.
Maintain the confidentiality of their account information.
Notify us of any unauthorized use of their account.
Comply with all applicable laws and regulations.

4. Booking and Payment

All bookings are subject to the terms of the service providers (hotels, airlines, etc.).
Payment must be made at the time of booking unless otherwise specified.
Prices are subject to change until the booking is confirmed.

5. Cancellation and Refund Policy

Users can cancel bookings according to the specific cancellation policy outlined at the time of booking.
Refunds will be processed based on the service provider’s policy.

6. Intellectual Property

All content on this website, including text, images, and logos, is owned by chandtravels.co.in or its licensors. Unauthorized use of this content is prohibited.

7. Limitation of Liability

chandtravels.co.in is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our services or any third-party services.

8. Governing Law

These Terms and Conditions are governed by the laws of West Bengal. Any disputes arising from these terms shall be resolved in the courts of Asansol

9. Modifications to Terms

We may update these Terms and Conditions from time to time. Changes will be posted on this page, and it is the user’s responsibility to review them regularly.

10. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us at support@chandtravels.co.in

Refund Policy

1. Overview
We strive to provide excellent service and support for our customers. This policy outlines the circumstances under which refunds are granted.

2. Eligibility for Refunds
Refunds may be available for the following scenarios:

Cancellation of Booking: If you cancel your booking within the specified time frame, a full or partial refund may be granted.
Flight Changes: If your flight is canceled or significantly altered by the airline, you may be eligible for a refund or credit.
Travel Restrictions: If your travel plans are impacted by government restrictions (e.g., travel bans), you can request a refund.

3. Refund Process

Refund requests will be credited within 7-14 business days.
Refunds will be issued to the original payment method used at the time of booking.
Please allow additional time for your bank or credit card provider to process the refund.

4. Non-Refundable Fees
Certain fees may be non-refundable, including but not limited to:

Service fees
Processing fees
Accommodation deposits (if specified)

5. Contact Us
If you have any questions about our refund policy or need assistance, please contact our customer support team at support@chandtravels.co.in.

6. Changes to This Policy
We reserve the right to update or modify this refund policy at any time. Changes will be communicated through our website.